Shark Steam Mop Support Ticket

steam mop broke - Shark Steam Mop

Created By: kevbeck's Picture kevbeck Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 4 years ago
Department: N/A Replies: 3
Product: Shark Steam Mop

While using my shark steam mop yesterday, it popped and steam burst from the top and sides of the mop. The hose popped off while using it so my husband and I opened it and put it back on to use it today. As soon as I plugged it in and pumped the handle, it popped off again. I have not had this product a year yet, as it was a Christmas gift last year. I am very disappointed in it for the price it cost. Is there anything Shark can do to replace this item for me? If not, I will just go out and buy a different product.


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Ticket Replies

dove7 says: (5 years ago)
I had the same problem. I have used it for 6 months and am wondering if there is calcification from the water.Needless to say, I am very dissappointed. Had a cheap steam cleaner that was 1/3 of the cost and lasted two years. This was a real waste of money.

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