Shark Steam Mop Support Ticket

Mop Explosion - Shark Steam Mop

Created By: afischerrn's Picture afischerrn Last Reply: JustJoe's Picture JustJoe
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 3 years ago
Department: N/A Replies: 3
Product: Shark Steam Mop

Today, while steam moping my floors my shark steam mop decided to start hissing and an explosion of steam burst out of the sides and bottom of the mop. I am lucky that I did not sustain a steam burn because I immediately dropped the device. After unplugging the steam mop and allowing it to cool I have found that it leaks water and no long works.



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Ticket Replies

madshoes says: (5 years ago)
Mine did the same thing yesterday!! It started to leak and then poof! Steam came out the sides. I was in mid use and the back of the mop burned my leg. I got a blister on my leg. Clearly, I'm throwing it out but it's too bad because I really loved it!

JustJoe says: (3 years ago)
My did this last week. I am searching for ways to repair. Works if you press straight down but hisses and mop flies off if held at an angle. More water than necessary comes out the bottom now. Very disappointed.

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