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Shark Steam Mop Complaint - steam mop
Shark Steam Mop Complaint

Shark Steam Mop Complaint

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steam mop


I have had my steam mop for about a yearn always cleaning thouroughly after eac use. Have not used much becaused it streaked the floors. I decided to give it another try and i heard a loud pop and the outside housing cracked rendering it useless. would not recommend.


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Comments


oldrockstar says: (6 years ago)
 0
A recent letter I sent to Shark/EuroPro:

Makers of SHARK Steam Mops,


Your steam mop is a product that unfortunately I “LOVE” to HATE. When I bought mine, a little over a year ago, I immediately became a fan. It was fun and effective, just as your national ad campaign said. HOWEVER, at about 8 months, here came the famous “POP” that is now talked about all over the Internet. In my case, the problem was the standard mop head that apparently cracked and steam leaked all over, but not on the floor. After several calls to your facility I was informed that I’d have to mail it back, at m expense and pay return postage. WTF! Not hardly worth it, when a new one was under a hundred dollars.

So I got creative and switched to the “corner head” using that one fairly well for a few more months. But this week, here comes the “POP” and now my unit wasn’t spraying steam at all. In fact, when I took the head off, over the sink, a very hot stream of BOILING HOT STEAM shot out of the unit. DANGEROUS INDEED.

I now need a new mop, but after reading a huge number of similar stories, on the web, I most likely will choose another brand. My suggestions would be you either strengthen up the product or let your mops be FULLY EXCHANGED at the retail level.

Respectfully,

Myron G
Gold River CA 95670




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