Shark Steam Mop Complaint

Shark Steam Mop Complaint

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Shark Sonic Duo purchased from Target: doesn't clean - Shark Sonic Duo for carpet and hard floors


I purchased the Sonic Duo a month ago from Target (but lost receipt). I owned a steam mop several years ago which I absolutely loved! But when it broke I couldn't bring myself to spend the money on a new one, being I lived in a mostly carpeted home. When I moved into my new house which is all hardwood floors with some area rugs I thought it would be a perfect time to purchase a new steam mop. I purchased the Duo thinking it would be perfect. I first used it on my bathroom tile. The mop did a fairly good job even though I had to mop the area for quite a bit of time. It however didn't reach the corners or along the wall. I changed the pad and moved onto the hardwood in the living room. After mopping a small area for 20 minutes I was still wiping up dirt (wiping the area with a paper towel). I took a video of the result and the dirt that I was picking up. I am just not happy with the products ability to clean.I have the original box, pads and solution. I used two of the pads and a small amount of the solution. I would love to return the product for a refund or on an exchange for a mop that is steam based.


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