Shark Steam Mop Support Tickets All Reviews

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Shark Steam Mop Reviews

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  • steam mop broke

    While using my shark steam mop yesterday, it popped and steam burst from the top and sides of the mop. The hose popped off while using it so my husband and I opened it and put it back on to use it today. As soon as I plugged it in and pumped the handle, it popped off again. I have not had this product a year yet, as it was a Christmas gift last year. I am very disappointed in it for the price it cost. Is there anything Shark can do to replace this item for me? If not, I will just go out and buy a different product. More...
    (Repair Services)
  • Mop Explosion

    Today, while steam moping my floors my shark steam mop decided to start hissing and an explosion of steam burst out of the sides and bottom of the mop. I am lucky that I did not sustain a steam burn because I immediately dropped the device. After unplugging the steam mop and allowing it to cool I have found that it leaks water and no long works. VERY DANGEROUS!!! More...

    I have had my steam mop a little over a year, this summer i was cleaning my floor (summertime) in my bare feet and it was heating up and i began to pump it and the head blew off spraying hot steam and hot water all over my floor and feet. I tried calling the 1800# and they gave me another number to call, but that number didn't even ring. When I called back they told me to keep trying that number. I need someone to get in contact with me so I can get this resolved! More...
    (Repair Services)


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